To allow a complete and precise tracking of the communications created with Blendee, the platform automatically adds UTM parameters to the following communications: The parameters automatically added ...
Real-time triggers
Conditioning trigger sends
Thanks to Blendee, it is possible to condition the sending of triggers, i.e. choose whether to send a particular message to users who have made purchases, or to all users indiscriminately. Through thi...
How to set up an experience to send text messages
In this article, we’ll look at how you can send a personalized SMS to users who enter the flow of an experience. First you need to create or edit the experience, please refer to the dedicated ar...
Add or remove a user’s tag on a scheduled basis
Among the various trigger actions, both real time and scheduled, that Blendee allows, in addition to email, SMS, Facebook campaign, web push notification and many others, the “addition or remova...
Setting up a Newsletter Subscription/Unsubscription Trigger
The Newsletter Subscription/Unsubscription trigger is activated every time a user registers/unsubscribes from the newsletter. To configure this filter, click on Journey -> Trigger -> Real Time T...
How to exclude a time range for sending the trigger
With Blendee, it is now possible to define a period in which a trigger should not be sent to the customer. To give a concrete example, we can think of an Abandoned Cart trigger that we want to send to...
Setting Up a Welcome Message Trigger
A Welcome Message Trigger allows you to engage a user in Real Time when they register on the Portal or Newsletters. Being Real Time, the segments that can be used are segments composed of contextual f...
Setting up an Action Trigger on Specific Brand
The “Action on Specific Brand” trigger allows you to send the user an email with offers and promotions from a brand they have seen, searched for or purchased. To proceed with the configura...
Set up an activity trigger on your website
The “Website Activity” trigger allows you to engage a user in real-time mode, i.e. when they perform an action on the website. To configure this trigger, you can click on Journey -> Tri...
Configure an Action Trigger on Specific Product
The Action on Specific Product trigger allows you to send an email with offers and promotions of a product viewed, searched or purchased. To proceed with the configuration of this Trigger, click on Jo...