Real-time triggers

UTM parameters added by Blendee

To allow a complete and precise tracking of the communications created with Blendee, the platform automatically adds UTM parameters to the following communications: The parameters automatically added ...

Conditioning trigger sends

Thanks to Blendee, it is possible to condition the sending of triggers, i.e. choose whether to send a particular message to users who have made purchases, or to all users indiscriminately. Through thi...

How to set up an experience to send text messages

In this article, we’ll look at how you can send a personalized SMS to users who enter the flow of an experience. First you need to create or edit the experience, please refer to the dedicated ar...

Add or remove a user’s tag on a scheduled basis

Among the various trigger actions, both real time and scheduled, that Blendee allows, in addition to email, SMS, Facebook campaign, web push notification and many others, the “addition or remova...

How to exclude a time range for sending the trigger

With Blendee, it is now possible to define a period in which a trigger should not be sent to the customer. To give a concrete example, we can think of an Abandoned Cart trigger that we want to send to...

Setting Up a Welcome Message Trigger

A Welcome Message Trigger allows you to engage a user in Real Time when they register on the Portal or Newsletters. Being Real Time, the segments that can be used are segments composed of contextual f...

Setting up an Action Trigger on Specific Brand

The “Action on Specific Brand” trigger allows you to send the user an email with offers and promotions from a brand they have seen, searched for or purchased. To proceed with the configura...

Set up an activity trigger on your website

The “Website Activity” trigger allows you to engage a user in real-time mode, i.e. when they perform an action on the website. To configure this trigger, you can click on Journey -> Tri...

Configure an Action Trigger on Specific Product

The Action on Specific Product trigger allows you to send an email with offers and promotions of a product viewed, searched or purchased. To proceed with the configuration of this Trigger, click on Jo...