To allow a complete and precise tracking of the communications created with Blendee, the platform automatically adds UTM parameters to the following communications: The parameters automatically added ...
Scheduled triggers
Setting Up a Birthday Offer Trigger
The Birthday Offers trigger allows you to send personalized communications with offers and promotions designed specifically for the user’s birthday. To configure this trigger, access the dedicat...
Conditioning trigger sends
Thanks to Blendee, it is possible to condition the sending of triggers, i.e. choose whether to send a particular message to users who have made purchases, or to all users indiscriminately. Through thi...
How to set up an experience to send text messages
In this article, we’ll look at how you can send a personalized SMS to users who enter the flow of an experience. First you need to create or edit the experience, please refer to the dedicated ar...
Add or remove a user’s tag on a scheduled basis
Among the various trigger actions, both real time and scheduled, that Blendee allows, in addition to email, SMS, Facebook campaign, web push notification and many others, the “addition or remova...
Configuring a Segment Entry/Exit Trigger
The Entry/Exit Trigger allows you to send a personalized message to a user who has entered or exited a certain segment. In this way, it is possible to program specific actions based on the user’...
How to exclude a time range for sending the trigger
With Blendee, it is now possible to define a period in which a trigger should not be sent to the customer. To give a concrete example, we can think of an Abandoned Cart trigger that we want to send to...
Setting up a Scheduled Task Trigger
The Scheduled Activity Trigger allows you to send a communication (email, sms, push notification…) at a specific time thanks to the schedule.It allows you to schedule communications according to...
Configure an Enrollment Recurrence Trigger
The Subscription Recurrence Trigger allows you to engage a user on the occasion of the anniversary of their registration on our site. The trigger is, in fact, activated X days before the enrollment an...
Set up abandoned triggers
The Abandoned Products Trigger is triggered when a user has added products to their cart but then removed them at checkout. To proceed with the configuration of this trigger, select the item “Jo...