Once you’ve set up a new campaign, click on the blue “Create a new experience” button in the top left. A popup will open where you can enter the information to proceed with the configuration. On the popup, the information that is requested is: As a user base you can choose: Selecting “All users in […]

To create or edit an existing experience, simply select “Journey” in the main menu and select “Campaign Manager“. Once you have accessed the section, you will be able to view a summary screen of the different campaigns previously created and present in the platform. To edit an experience you need to click on the edit […]

To view basic information about a specific experience, simply access the Journey->Campaign Manager section and then select the campaign within which the experience is contained. On the summary screen, you can view for each experience, name, status (active and inactive), the user base to which the experience is linked, and their actions. For further information […]

To archive a single experience, simply go to the “Campaign Manager” section and select the campaign that contains the experience you are interested in. Once you have accessed the summary page of the various experiences, you can select the item “Archive” in correspondence with the experience of interest. Once archived, the experience will always be […]

An API Call Trigger allows you to engage a user in real time when an API call is triggered. This trigger can be useful, for example, if you want to use Blendee to create experiences linked to transactional emails (e.g.: Order confirmation, shipment, etc…). Let’s take a look at the steps required to configure the […]

In the construction of an experience (see the related article for more information), we can insert the Webhook element, to be able to pass data in server-to-server mode. In the block configuration, we enter the URL to the Web Service that will handle the call Once configured in the experience, Blendee will make a call […]

To access the view of statistics related to a single experience, it is necessary to access the Journey->Campaign Manager section then select the campaign within which the experience we are interested in viewing is contained. Once you have accessed the summary screen regarding the experiences contained within the campaign, to access the statistics, you can […]

You can send a preview email for all emails created within an experience. Let’s go to Direct Marketing-> Email Marketing Go to the Create tab from Experience Manager and on the right select Manage -> Send Preview Email In the window that opens, add all the emails to which we want to send the preview […]

After creating an experience, it is possible to customize the flow as we want through the insertion of the blocks located in the menu on the left of our Experience manager. The user who enters the segment for which the experience starts will move from one block to another when certain events occur and according […]