Trigger

In this section we will delve into how to configure and use Blendee’s trigger system

Configure an Enrollment Recurrence Trigger

The Subscription Recurrence Trigger allows you to engage a user on the occasion of the anniversary of their registration on our site. The trigger is, in fact, activated X days before the enrollment anniversary. To configure the trigger, access the dedicated section, by clicking on Journey -> Triggers -> Scheduled.Once you have accessed the dedicated […]

Configure an Action Trigger on Specific Product

The Action on Specific Product trigger allows you to send an email with offers and promotions of a product viewed, searched or purchased. To proceed with the configuration of this Trigger, click on Journey -> Trigger -> Real Time from the side menu. Click on the blue button at the top “New Trigger” and in […]

Set up abandoned triggers

The Abandoned Products Trigger is triggered when a user has added products to their cart but then removed them at checkout. To proceed with the configuration of this trigger, select the item “Journey” in the menu on the side and then choose the “Trigger” option and finally “Scheduled.Once you have accessed the section, you can […]

Configure Abandoned Category Triggers

The Abandoned Category Trigger fires when a user, in a time frame, has seen or searched for category Y without purchasing any products in that category.To configure this trigger, you need to proceed by choosing “Journey” in the menu on the left and then selecting the ” Trigger” item. and finally “Scheduled“Once you have accessed […]

Configure a What’s New trigger in a Category

The What’s New in a Category trigger is a scheduled trigger that allows you to send a communication containing new articles or content added to a category, viewed, purchased or searched between x and y days. To configure this filter, ck on Journey – >Triggers> – Scheduled and on the “New trigger” button at the […]

Set up a What’s New trigger in a Brand

The What’s New in a Brand trigger is a scheduled trigger that allows you to send a communication about new items added to a brand, viewed, purchased or searched for between x and y days. To configure this filter, click on Journey -> Triggers -> Scheduled and click on the “New Trigger” button at the […]

Configure a Purchase Recurrence Trigger

A Purchase Recurrence Trigger allows you to engage the user after a period of time from the purchase of a product, for example to get feedback on how it is going. To configure this filter, click on Journey -> Triggers -> Scheduled and on the “New trigger” button at the top. In the basic settings […]

Configure expiring product triggers

An Expiring Product Trigger fires X days before the expiration of a purchased product To configure this type of trigger, click on Journey -> Triggers -> Scheduled and on the “New trigger” button at the top. In the basic settings , you enter the following fields: In step 3 of the configuration, to proceed, it […]

Configure an API Call Trigger

An API Call Trigger allows you to engage a user in real time when an API call is triggered. This trigger can be useful, for example, if you want to use Blendee to create experiences linked to transactional emails (e.g.: Order confirmation, shipment, etc…). Let’s take a look at the steps required to configure the […]

Configure Abandoned Cart Recovery Trigger

The Planned Trigger “Abandoned Shopping Cart Retrieval” is undoubtedly one of the most widely used triggers in e-Commerce.It is based on data collected in real time by Blendee about users (whether logged in to the site or recognized via Blendee cookies or fingerprints) who add products to the shopping cart without then making a purchase. […]